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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is press the Help button, which is present on each page. A pop-up menu will open. It offers exhaustive info about all the operations that you can perform on the page in question. Each context menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich collection of instructional videos describing how to work with our hosting Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a peek at our extensive FAQ section, which includes questions asked by real clients and provides real solutions. We periodically update our Frequently Asked Questions database with new questions & answers in order to cover all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can get in touch with our great team of customer support engineers available 24-7 and eager to help you with any question. Each trouble ticket you send will be responded to in less than 60 minutes (the average trouble ticket response time is just 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

Online Contact Form

Check your server status
To check the status of your server if you think there is a problem, please go to: www.properstatus.com